The HR department of Texas’s Austin Bank stepped up to support employees during the COVID-19 pandemic with information, encouragement and resources to help them safely serve customers during the crisis. While the bank’s frontline staff interface with drive-thru customers and support small businesses with PPP loans, the HR team kept morale and safety top of mind by distributing coronavirus tips, setting up processes to take care of employees under the Families First Coronavirus Response Act (FFCRA) and more.