27,165Employees
$1.9 BTotal Annual Compensation & Benefits
$71,725Average Total Compensation & Benefits
141Banks Headquartered in State
At Kentucky’s Independence Bank, economic inclusion is a daily practice. In 2019, the U.S. Census reported that over 13% of the Graves County population identified as Hispanic, meaning that many community members would need access to a bilingual banking experience. Jorge Bartolo, a Customer Service Representative at Independence Bank, assists customers in ensuring all of their banking needs are met. As a Hispanic and bilingual community member, his role also extends to providing Spanish speakers with the highest level of customer service.
Source: Estimates based on ABA 2019/2020 survey data
$6.1 BSmall Business Loans Outstanding
$8.6 BNew Home Loans Booked in 2018
55,060Number of New Home Loans in 2018
$105,000Median New Home Loan Size in 2018
$3.2 BSmall Farm Loans Outstanding
Paducah Bank in Kentucky created an awareness campaign highlighting small businesses that received PPP loans during COVID-19. The bank shared stories on social media and on their website. On customer commented, “Our small businesses are the backbone of our community, and many would not make it without this help. BRAVO!”
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Source: Estimates based on ABA 2019/2020 survey data, HMDA
5.9 MTotal Customers
$84.3 BDeposits
4.9 MConsumer
1.5 MSmall Business
13.3 KSmall Farm
172Banks Operating Branches
1,599Branches & Offices
Farmers National Bank in Kentucky limited in-branch services to appointment-only during the COVID-19 pandemic. The bank also avidly promoted digital banking to customers, adapted drive-thru and walk-up operations to run safely, reached out to elderly customers, rolled out an installment loan forgiveness program and processed PPP loans for small businesses. Employees even reminded customers about social distancing with special t-shirts.
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Source: Estimates based on ABA 2019/2020 survey data, FDIC branch deposit data
195.4 KVolunteer hours
$10.6 MCommunity Donations
Citizens Union Bank in Kentucky has earned kudos for its Big Picture Learning Academy, where employees develop teamwork skills while volunteering. Some have served as financial mentors in schools.
Source: Estimates based on ABA 2019/2020 survey data. Does not include individual employee donations.
