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Helping Customers Stay Safe

At Bank of Labor's community bank locations in the Kansas City area, lobbies were temporarily closed in mid-April through May during the COVID-19 crisis in order to reduce staff and customer exposure risk. Drive-thru tellers were equipped with gloves, and bankers include travel-size bottles of hand sanitizer with a CDC health and safety card with customers’ transaction receipts. Bonnie Odwyer, a team member of 23 years, is seen here handing out a bottle to a customer at the bank’s Shawnee branch. Lobbies reopened in June with new safety measures in place, including sneeze guards, mask requirements, crowd size limitations, plus floor markings and signs for social distancing.

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